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    Have a problem? Please share it with us and we will do our best to solve it!

    Lucien Stuker · 0 · Posted
    Looking for a solution to your problem? Start by writing it here. Chances are someone has experienced it in the past and will help you resolve it.
  • Guidelines for reporting bug

    Damiano Radice · 0 · Posted

    When you are reporting a bug, please follow the following rules:

    • check if a similar bug has already been reported, if so vote for it or provide extra feedback on the same report
    • check if you have already the last version of the application
    • define an useful title description - please don't use something like "Software crashes" 

    If is a new bug, please provide at least the following information:

    • application version and os where it runs
    • details about how to reproduce it
    • others useful informations like: logs, print-screen,...

      

     

    DEMO EXAMPLE

    Title: Cannot add password with special character 

    I run the

  • Guidelines for feature requests

    Damiano Radice · 0 · Posted

    When you are writing a feature request, please follow these rules:

    • check if a feature request already exists! If so, add your feedback directly after that and vote for it
    • write one feature request per issue (don't write multiple requests in one issue)
    • try to answer at the following questions:
      • WHO (user type) needs this feature? 
      • WHAT should do the feature?
      • WHY you need this feature?
      • WHERE the feature should be integrated?
    • try to focus on what the user want to be able to do instead how it should be built

     

    This could be used as start point:

    As a [WHO: need

  • Enjoying our service? Tell everyone about it!

    Lucien Stuker · 0 · Posted
    Share your love and appreciation of our work through Praises. Have we answered your questions and addressed your concerns in a timely manner? Leave us a praise!
  • 0
    Answered

    Feel free to ask your questions

    Lucien Stuker · 0 · Posted
    Have a question? Let us know. You will be provided with a list of possible matches and might find your answer. If not, your question will be submitted and answered. You can then select the best reply to your question.